Privacy Policy & SMS Terms & Conditions
Last updated: April 22, 2025
1. Introduction
Welcome to Channel Hunters (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share your personal information when you visit https://channelhunters.com (the “Site”) or opt in to receive our SMS messages. It also includes our SMS Terms & Conditions so you have one single reference for both.

2. What Personal Information We Collect
When you use our Site or subscribe to SMS messaging, we may collect:
Contact details: Name, email address, postal address, phone number
Account info: Username, password, account preferences
Transaction data: Purchase history, billing address, payment method (encrypted)
SMS opt‑in data: Phone number, date/time of opt‑in, consent record
Usage data: IP address, browser type, pages visited, form submissions

3. How We Use Your Personal Information
We use your data to:
Provide, operate, and maintain our Site and services
Process orders, payments, and send order confirmations
Send SMS messages for appointment scheduling, appointment reminders, post‑visit instructions, lab notifications, billing alerts, and account notifications
Improve, personalize, and expand our services (e.g. website analytics, feature development)
Communicate with you, including customer support, updates, and marketing communications (only if you’ve opted in)

4. Who We Share Your Personal Information With
We do not sell your personal data. We share your information only with:
Service providers & processors: SMS gateways, payment processors, hosting providers, analytics vendors—strictly to help us deliver the services you’ve requested
Legal authorities: When required by law or to protect our rights
Business transfers: In the event of a merger, acquisition, or sale of assets, subject to confidentiality obligations
SMS consent is not shared with third parties or affiliates for marketing purposes.

5. SMS Terms & Conditions
By providing your mobile number and opting in, you agree to receive automated SMS messages from Channel Hunters at the phone number you provide.
Types of Messages:
Appointment scheduling & reminders
Post‑visit instructions
Lab notifications
Billing & account alerts
Message Frequency: Messaging frequency may vary depending on your interactions and service needs.
Carrier & Data Rates: Message and data rates may apply. Check with your carrier.
Opt‑Out: To stop all SMS messages, reply STOP. You will receive a one‑time confirmation message, and no further messages will be sent.
Help: For assistance, reply HELP or visit https://channelhunters.com/contact.

6. Your Rights & Choices
Access & Correction: You may review, update, or correct your personal data by logging into your account or contacting us at info@channelhunters.com.
Withdrawal of Consent: You can withdraw consent for SMS messaging at any time by replying STOP or contacting us.
Data Deletion: You may request deletion of your personal data. We will comply unless retention is required by law.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

8. Changes to This Policy
We may update this document periodically. The “Last updated” date at the top will reflect any changes. Continued use of our services after updates constitutes acceptance.

9. Contact Us
If you have any questions about this policy or our practices, please contact:
Email: info@channelhunters.com
Website: https://channelhunters.com/contact
Mailing Address: 8 The Green Ste. 1 #16393, Dover, DE 19901